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Consumer engagement to build trust and fight fraud
Having targeted, trusted and timely engagement is critical to strengthening relationships among businesses and consumers. Businesses face challenges in reaching consumers and consumers miss important calls due to uncertainty and lack of trust. Regulators struggle with consumer protection, and communications service providers (CSPs) often shoulder the blame. Re-establishing trust in communications is critical for enhancing consumer engagement and strengthening relationships between businesses and consumers. iconectiv solutions help to ensure that businesses can verify the authenticity of phone numbers and caller ID information, establishing a trusted foundation for communication and blocking fraud.
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Navigating TCPA rules with authoritative number data
Watch and see how Agent Inform maintains TCPA compliance for a contact center, avoiding harsh fines and tarnished reputations.
alerting bank customers with fast fraud notifications
Agent Inspire takes on Mission Fintech Alerts, using digital identity solutions to alert financial service customers of account take over fraud attempts.
achieving customer verification with digital identity
Agent Inquisitive takes on Mission FinTech ID to help a financial company confidently and quickly verify new customer digital identities without causing too much customer friction, time-consuming manual tasks or unnecessary operational costs.
maximizing your network with central asset management
Agent Innovate tackles Mission Telco Management Lingo, helping a communications service provider maximize its significant network investment while simultaneously sharing information about the network assets with others throughout the company.
ensuring seamless compliance for UK broadband providers
Agent Innovate and Agent Inform join forces on Mission Tech OTS, helping UK broadband communications providers meet the One Touch Switch (OTS) deadline, ensuring compliance, operational efficiency and customer satisfaction.
blocking account takeover fraud with digital identity
Agent Intuitive leads Mission Universal ATO, providing cutting-edge digital identity solutions to protect a major retailer from rising account takeover fraud that occurs when phone numbers are hijacked and access to online accounts is permitted.