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Transforming customer engagement with secure RCS messaging
Rich Communication Services (RCS) is revolutionizing business messaging by enabling rich, interactive and secure customer experiences. With skyrocketing adoption and features like branded content, buttons and verified senders, RCS is reshaping engagement and driving telecom innovation.
Jun 9, 2025
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Key Takeaways from Connect (X) 2025
Connect (X) 2025 spotlighted how CSPs are implementing 5G, AI and fiber-wireless convergence. iconectiv’s TruOps Common Language plays a key role in supporting smarter, more efficient network operations through standardized data.
Jun 5, 2025
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RCS: Transforming the Telecom Ecosystem
Rich Communication Services (RCS) is reshaping telecom by making messaging central to consumer engagement and commerce. With rapid adoption, strong security and rich media support, RCS saw a 111% usage spike in 2024. It's projected to generate 18% of global business messaging revenue by 2029.
May 14, 2025
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Mission Universal Call Compliance: Helping businesses navigate TCPA regulations
In a strict regulatory landscape, outbound call compliance is critical. Mission Universal Call Compliance shows how iconectiv’s Operativ Task Force and Agent Inform help a contact center meet TCPA rules, reduce risk and improve outreach with trusted call data. Watch the mission in action!
May 12, 2025
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Cracking the TCPA code: streamlining adherence for compliance officers
Avoiding TCPA violations is a top priority for compliance teams. iconectiv’s TruOps TRA TDS provides real-time, authoritative telephone number data to reduce legal risk, prevent fines and boost outbound call accuracy—ensuring businesses stay compliant and efficient.
Jun 4, 2025
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Boost outbound efficiency with telephone data for operations managers
Outbound call efficiency is vital for operations managers. Calling invalid or restricted numbers wastes resources and risks fines. iconectiv TruOps TRA helps reduce failed calls, ensure compliance and boost agent productivity—maximizing KPIs and optimizing outbound call campaigns.
May 21, 2025
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Maximizing telemarketing compliance and efficiency with authoritative telephone number data
For telemarketers, precision and compliance are critical. iconectiv’s TruOps TRA TDS empowers teams with real-time phone data to avoid TCPA violations, reduce failed calls and boost conversions. The result: efficient, compliant campaigns that protect brands and enhance outreach.
May 8, 2025
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Navigating voice communication compliance and efficiency with authoritative data
Businesses using outbound voice communications face regulatory and efficient challenges under the TCPA. Leveraging accurate, real-time telephone number data helps ensure compliance, avoid fines and improve call effectiveness. Discover how a data-driven approach protects and empowers outreach.
Apr 23, 2025