Technology Reseller: How Rich Business Messaging Delivers CX and Security in an AI-World

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Technology Reseller: How Rich Business Messaging Delivers CX and Security in an AI-World

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Jun 30, 2025

Chris Drake, Senior Vice President of Corporate and Business Development at iconectiv, joins Technology Reseller News to discuss how Rich Business Messaging (RBM) is transforming mobile communication. By combining secure identity verification with interactive messaging, RBM helps brands fight fraud while improving customer engagement. Drake outlines iconectiv’s role in vetting and monitoring message senders to ensure trust.

Listen to the full interview

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Technology Reseller: How Rich Business Messaging Delivers CX and Security in an AI-World

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